Refund policy

We gladly accept returns and cancellations

  • Contact me within: 14 days of delivery
  • Ship items back within: 30 days of delivery
  • Request a cancellation: before item has shipped

 

We do not accept exchanges

  • But please contact me if you have any problems with your order.

 

Conditions of return

  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Late or missing refunds (if applicable)
If you haven’t received a refund yet:
  • First check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at welcome@bottle-your-own-blend-llc.com.

Shipping
  • To return your product, you should mail your product to: 3009 Waters Meadow Trail, Ann Arbor MI 48103, United States
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The current flat rate shipping is $3.99. 
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.